Right Honda > Awards
2008 Honda President's Award
The President's Award is the most prestigious and coveted honor that Honda
can grant to its dealerships. The award recognizes those dealership teams
that demonstrate superior achievement in customer satisfaction, new-car-unit
sales volume and business management. Approximately 15% of Honda dealerships
achieve the President's Award status each year.
In 2008, Honda is pleased to recognize 148 Honda dealerships
with this esteemed distinction. 2008 President's Award recipients realize
what this honor demands - excellence, which can only be achieved by working
as a team. The President's Award reflects a total commitment to customers;
it is the highest award that a Honda dealership can receive because it
demands the highest personal investment and stimulates the greatest results
- satisfied, loyal customers.
"When a dealership achieves the President's Award,
it has reached the pinnacle for a Honda dealership. Customers can be assured
that when they enter a dealership with the President's Award logo on the
door and the President's Award trophy in its showroom their experience
will more than meet their expectations." explained Dick Colliver,
executive vice president of American Honda Motor Co., Inc.
The Master Technician Award
This lifetime award is for 100% training in both self study
and classroom/shop training in the areas of: engine, automatic transmission,
manual transmission, steering and suspension, brakes, electrical fundamentals,
electrical advanced, air conditioning and fuel and emissions.
The Platinum Award
This yearly award is given for meeting approximately 80% of the training
in self-study and classroom. One component that makes this award extremely
difficult to earn is the CSE Score. Many of you have taken the Honda Survey
and have had their question of “Service Fixed Right the First Time?”
The technician's CSE score must exceed the competitive Zone Average for
their area.
Council of Excellence
The Council of Excellence program provides the opportunity
for us to partner with dealership teams and champion their commitments
to deliver exceptional financial service to each potential, new or returning
Honda customer. Based on their yearly performance, Right Honda earns top
honors from Honda Financial Services,” according to Stephen E. Smith,
Senior Vice President of Honda Financial Services.
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